Shipping & Return Policies

Shipping FAQs

Can I have my checks delivered with service that requires my signature?

Yes, you can. If you need signature-required delivery, please call our customer service department at 1-866-734-8202.

Can I have my checks delivered via expedited delivery?

Yes, you can. If you would like your checks shipped via next day air, please call our customer service department at 1-866-734-8202 during our regular customer service hours.

How long will take for my checks to be delivered?

Your check order will be shipped using standard commercial ground service. Delivery time in the continental US is 7 – 10 business days (Portable checks, allow up to 14 days) from receipt of completed order information. Other destinations may require additional delivery time. Please Note: Order information is considered complete when all imprint, bank and payment information along with a voided check (if applicable) are received. If you ordered multiple products, they may be shipped separately and arrive several days apart.

Checks and Business Solutions Return Policy

If you have received your order and it is damaged or defective in any way, please let us know by calling us at 1-866-734-8202 and we will replace it immediately. If you have received your order and feel that the personalization is not accurate to your online preview, we will be glad to re-print your order at no additional charge. We believe in our products and back them up with our Satisfaction Guarantee.

Promotional Products Return Policy

If you have received your order and it is damaged or defective in any way, please let us know by calling us at 1-866-734-8202 and we will replace it immediately. If you have received your order and feel that the personalization is not accurate to your online preview, we will be glad to re-print your order at no additional charge.

Due to the customized nature of the products, we will not be able to accept returns or process reprints on orders that were produced according to your explicit approval. Products returned to us will be destroyed or donated to a local charity at our discretion. By returning the merchandise, you grant to us all necessary rights and privileges to any images or logos on your returned merchandise in order to make such donations.